Privacy Policy - Trade Hero

Last Updated: 9/22/2024

At Trade Hero, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you access or use the Trade Hero mobile and web applications (the "Service").

1. Information We Collect

We collect the following types of information from users of the Service:

• Personal Information: When you register for an account, we may collect personal information such as your name, email address, and payment information.
• Account Data: Information related to your use of the Service, including your login credentials, preferences, and trade history.
• Device Information: We collect information about the device you use to access the Service, such as your IP address, browser type, and operating system.
• Usage Data: We collect information on how you interact with the Service, including pages visited, features used, and time spent on the app.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve the Service: We use your personal and account data to deliver the features of the Service, including trade alerts, stock picks, and other functionalities.
• To Communicate with You: We may use your email address to send you notifications, updates, and promotional offers related to the Service.
• To Ensure Security: We may use your device and usage data to detect and prevent fraudulent activity or unauthorized access to your account.
• To Analyze Trends: We use aggregated, non-personal information to understand user behavior and improve the user experience.

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

• With Service Providers: We may share your personal information with third-party service providers who help us operate and improve the Service, such as payment processors and data analytics providers.
• For Legal Purposes: We may disclose your information if required to do so by law, or in response to a valid request from law enforcement or government authorities.
• In Business Transfers: If Trade Hero undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, no system can be completely secure, and we cannot guarantee the absolute security of your information.

5. Your Privacy Choices

You have the following rights regarding your personal information:

• Access and Update: You can access and update your personal information through your account settings at any time.
• Opt-Out: You may opt out of receiving marketing communications from us by following the instructions in those communications or by contacting us directly.
• Data Deletion: You may request that we delete your account and any associated personal information by contacting us at [contact email]. Please note that we may retain certain data as required by law or for legitimate business purposes.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect usage data, improve the performance of the Service, and deliver personalized content. You can adjust your browser settings to refuse cookies or alert you when cookies are being used.

7. Third-Party Links

The Service may contain links to third-party websites or services that are not operated by Trade Hero. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

The Service is not intended for use by children under the age of 18. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated policy on the Service. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [contact email].